We want you to love your purchase. If, for some reason, you only like it, return your bed within 100 days of delivery for a full refund. The item must be returned in as-new condition, with all paperwork, parts, and accessories to ensure full credit. We’ll also need a proof of purchase.

Once you’ve collected everything, please contact us via email or phone. We’ll send you a prepaid return label and all the instructions you need to arrange a FedEx pickup.

After we receive the bed, we’ll refund your original form of payment within 2-3 business days.

To return your bed and request a refund please e-mail us at support@iinook.com, or call us toll-free at (866) 387-2132 with the following details:

  • Proof of purchase
  • Reason for return
  • Name
  • Full postal address